All orders are shipped using Registered Australian Post within 2 days of receiving payment. Note: orders cannot be shipped Saturday afternoons or Sundays due to Australian Post opening times. Orders are shipped from Esperance, Western Australia.
Delivery times are dependent on Australia Post. According to their website, here are an approximation of their delivery times:
Within Western Australia: 2-3 business days
Interstate: 5-6 business days
International: 6+ business days
You will receive an email confirming that your order has been shipped.
If you have waited longer than the Australia Post expected delivery times you can get in touch to query your order. Australia Post tracking allows us to check on where your order is.
Books are wrapped in a paper bag to protect them from reasonable wear and tear (bubble wrap for larger orders). However, we cannot guarantee that there won’t be any damage incurred once the book is in the hands of Australia Post.
If you are not entirely satisfied with your purchase, we are here to help.
You have 7 days to return an item from the date you received it.
To be eligible for return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging
Your item needs to have the proof of purchase (please provide us with your purchase details so we can cross check our database)
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting it.
If your return is approved, we will initiate a refund to you via PayPal.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you have any questions on how to return your item to us, contact us ASAP prior to sending the item back.