expert advice

Learn how to make tech work for you

100% personalised coaching with Australian Digital Technologies Educator, Kim Maslin, via one-to-one online video call.

Learn how to get things done quicker, better and hassle-free.

using technology doesn’t have to be an ordeal

Sometimes you just need that little bit of guidance to get over those “techie speed humps”

I don’t believe in the old adage, “computers don’t like me”!! But I understand completely the frustration when it feels that way. My supportive approach to tech coaching is designed to help you overcome the challenges you’re facing while using computers, software and apps.

 

Digital Support Sessions are perfect for those who:

  • Would like to learn how to use technology smarter, so they can get things done quicker
  • Are looking for some initial guidance to get started with a new tech project, and are then keen to continue on their own
  • Would like personalised, genuine coaching and guidance that is tailored to their pace and ability level
  • Work in small business, community development or education
  • Prefer a real-life Aussie accent over those perfectly polished American voices! 😉

Suggested Virtual support sessions

You can book in to talk about any tech topic, but below are some popular topics I am often asked about!

Where to start with websites

You don’t necessarily need to spend thousands of dollars on a web developer. Many platforms make it possible for you to create fantastic websites yourself. However, knowing where to start can be overwhelming! Plus, incorrect choices can cost you time and money down the track… That’s why it’s so important to get it right from the start! And that’s where I can help.

During a 45-minute virtual support session, I can provide a checklist of what to consider when designing your own website, make suggestions about which website platform might be best for you, as well as answer any questions you have!

This session is perfect for …

People who want to have a go at building their own website, but aren’t sure where or how to start.

Getting your tech organised

Cluttered desktop? A bizzilion unread emails filling up your inbox? Can’t find the file you were working on a minute ago?

It doesn’t have to be that way…there are small changes you can make to organise your computer systems to complete tasks quicker, freeing you up for the more important things in life!

During a 45-minute virtual support session, I can share and demonstrate suggestions for you to implement based on the challenges you are facing and device(s) you’re using.

This session is perfect for …

Busy people who want to get computer tasks done quicker and feel more organised!

How Digital Support Sessions work:

 

Flexible times:

You choose a day and time that suits you on my calendar below. If a time that suits you isn’t available (before hours / after hours / weekends), contact me to discuss. I will accommodate as best I can, including last minute sessions.

Online Session Format:

Once you have booked and paid for your 45-minute session, you will receive an email confirmation that includes your Zoom meeting link. You’ll meet face-to-face with me via this Zoom meeting link at the time you’ve nominated.

Once you’re face-to-face and all the pleasantries are out of the way, I will ask what challenges you’re facing when using technology, and work with you to find suitable solutions. This might include answering the specific questions you have, setting goals or introducing you to new software possibilities. It might involve demonstrating how to do something (via Screenshare), as well as providing step-by-step instructions to you while you complete a task on your own device. Multiple support sessions are possible if needed.

The format is designed to be flexible, personal and designed for you to walk away with a clearer understanding of how to complete your techie tasks, and feel more empowered to approach future techie tasks on your own.

What my Digital Support Sessions are NOT:

My goal is to help you use technology. I am experienced in a range of programs, apps and systems, and would love to share that knowledge with you. I’m not an “IT Support Guy” – if you have hardware issues (i.e. your computer isn’t turning on, or you have a cracked phone screen), I’m sorry but I can’t help you. You’ll need to contact a computer hardware store. If you’re not satisfied with a product you’ve purchased, you’ll need to take that up with the company you bought it from – I don’t represent any commercial software… I’m just here to help you use it!

SCHEDULE YOUR DIGITAL SUPPORT SESSION

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